Privacy Policy

Information we collect

When you contact Vesetail, we collect the information you choose to provide, such as your name, work email, company, product details, and project questions.

• Contact and project-scope details submitted through our forms or email.
• Basic technical data such as browser type, pages visited, referral source, and approximate region.
• Information collected by Google Analytics and Microsoft Clarity to help us understand site use.

How we use information

We use the information we receive to respond to inquiries, review potential project scope, improve the website, protect the site from misuse, and maintain business records.

• Respond to your request and communicate about relevant services.
• Understand which pages and topics are useful to visitors.
• Maintain security, troubleshoot issues, and meet legal obligations.

Services and sharing

We do not sell personal information. We share information only with service providers that help us operate the site and respond to inquiries, or when required by law.

• Resend processes contact-form email delivery.
• Google Analytics and Microsoft Clarity provide website analytics.
• Hosting and infrastructure providers may process technical logs.

Retention and security

We keep inquiry and business records only as long as reasonably needed for the purposes described here, including follow-up, project planning, security, and legal obligations. We use reasonable safeguards, but no online service can guarantee absolute security.

Your choices

You may ask us to access, correct, or delete personal information you have provided, subject to applicable law and legitimate recordkeeping needs. You can also use browser controls to limit cookies or analytics.

Contact

Questions or requests about this policy can be sent to sales@vesetail.com. Vesetail is an independent Tuya App SDK development service provider.